Accident Towing in the East Bay

What Happens During Accident Towing

Every crash is different, but most accident tows follow the same simple steps:

1. You call us. Tell our dispatcher where you are, what kind of vehicle you have and how badly it is damaged.
2. We send the right truck. A badly damaged car, an all-wheel-drive car or an electric vehicle usually goes on a flatbed. A lightly damaged car may be towed another way.
3. We secure the vehicle. Our driver checks the damage, loads the car carefully and secures loose parts such as bumpers or mirrors.
4. We tow it where you choose. A body shop, a dealership, your home or a storage location.

What to Do After a Crash, Before the Tow Truck Arrives

• Check for injuries first. If anyone is hurt, or the cars are blocking traffic lanes, call 911.
• Turn on your hazard lights. If the car can still move and it is safe, move it out of traffic.
• Stay away from moving traffic. On a freeway it is often safer to stay buckled in unless you need to leave the car.
• Take photos of the vehicles, the damage and the scene, and exchange information with the other driver.
• If police are at the scene, follow their instructions about moving your vehicle.

For a full checklist, read our guide: what to do after a car accident before the tow truck arrives.

Accident Towing and Your Insurance Claim

Many drivers want their car taken straight to the shop their insurance company works with. Before we tow, it helps to check your policy or call your insurer so you know where the car should go. If your claim needs the vehicle moved later, from a yard to a body shop for example, we can help with that too. Learn more about our insurance towing services.

Accident Towing: Frequently Asked Questions

Do you offer accident towing 24/7?

Yes. A9 Towing Company offers accident towing 24 hours a day, 7 days a week across the East Bay. Call (510) 200-9900 and tell us where you are.

How much does accident towing cost?

There is no single fixed price. The cost depends on your vehicle, the damage, the distance, the time of day and the situation at the scene. Call us and we will explain your options before we start.

Where will you take my car after an accident?

Where you choose. We can tow your car to a body shop, a dealership, your home or a storage location. If you are not sure yet, check with your insurance company first.

Can you tow a car that is badly damaged or will not roll?

Yes. Cars with damaged wheels, steering or suspension are usually moved on a flatbed so the vehicle does not need to roll. Tell us about the damage when you call so we send the right truck.

Which areas do you cover for accident towing?

We provide accident towing from our base in San Lorenzo across the East Bay, including Oakland, San Leandro, Hayward, Castro Valley, Union City, Fremont, Pleasanton and San Ramon.

Been in an accident and need a tow? Call A9 Towing Company at (510) 200-9900.